New energy advice service launches to support residents across Telford & Wrekin

New energy advice service launches to support residents across Telford & Wrekin

A new service has been launched to support residents across Telford & Wrekin with free & impartial energy advice and support.

Telford Energy Advice (TEA) will support households who are struggling to afford their energy and stay warm at home. Recent figures suggest that around 10% of households in Telford & Wrekin struggle to heat their homes affordably, with their health suffering as a result, with the ongoing coronavirus pandemic likely to further impact.

The Telford Energy Advice team can provide help with energy bills, help find the best deal and support residents to access heating and insulation grants. Advice is available over the phone, online and face-to-face at home – where safe to do so.
The new service is being delivered by Shrewsbury based charity, Marches Energy Agency and is funded through the Energy Industry Voluntary Redress Scheme.

Oliver Rothwell, Telford Energy Advice Project Manager said;
“Telford Energy Advice will provide much needed support and advice to householders over the next two years, helping residents stay warm and safe in their homes. This new funding is particularly timely, many people are experiencing energy issues as a direct result of the coronavirus pandemic. I’d encourage anyone who thinks we could help to get in touch – and for people to think of any friends or family members who could benefit from our new service”

The service will be delivered in partnership with a range of local partners, including Telford & Wrekin Council, local housing associations and other voluntary sector organisations. Support is available to homeowners and those that rent their home. Any local groups or organisations that would like to know more about the service are being encouraged to get in touch with the team for an informal chat about the types of support available.

A programme of free home energy checks will be available, offering free advice at home alongside a range of free energy saving kit including new LED lightbulbs, draught proofing and radiator panels. Home energy checks will be undertaken as soon as it is safe to do so, in accordance with the government Covid-19 guidance.

Marches Energy Agency are experienced at delivering energy advice and support to residents, having done so for more than 10 years across Shropshire and Staffordshire. This new funding will mean Telford and Wrekin residents can now access the same level of support and advice.

The TEA team can be contacted on 0800 677 1952 or via email on advice@mea.org.uk. Alternatively follow Telford Energy Advice on Facebook.

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